Please allow 7-10 business (max) days to receive an order, but it can arrive as soon as 2 days depending on the state it is being delivered to .
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days. Domestic Express Shipping is 2-3 Business days depending on your location. Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location. International Shipping is 7-10 Business days depending on your location. All Packages Delivery is with FedEx. Business days are Monday-Friday
I will grant a refund for items that are returned in the same condition as it is when you received it. You will be asked to send pictures of the hair to be approved for a refund. If the pictures of the condition of the bundles are approved for a refund, I will accept a return for items that can be restocked and resold. You have 5-6 days to return it for a full refund excluding shipping fees. For the curly hair, such as “tight curly”, “deep wave” and “body wave” I will Not grant a refund if the curls of the hair has been fingered combed, pulled apart, manipulated (frizzy).
I will not refund or exchange any hair that has been worn, installed, dyed, cut or made into a wig.
If you have any questions or concerns please feel free to Contact Us At 502-381-2543 During Business Hrs M-Saturday 10am-5pm (Central Time), Sunday- CLOSED.